Frequently AskedQuestions

Sage Health Centre is committed to providing a safe healthy environment for our clients and staff in partnership with the BC Provincial Health Authority, Interior Health Authority and WorkSafe BC in response to the rapidly changing COVID guidelines. Our team will continue to monitor and adapt to the latest best practice recommendations.

Pre-admission Screening Protocol:   In addition to our standard telephone admission interview, all clients are specifically screened for symptoms of and potential exposure to COVID prior to approving an admission to our residential treatment program.  

  • Clients participate in a virtual orientation via Zoom that a review of agency protocols and guidelines that includes COVID updates.
  • Admission Screening Protocol:  All clients arriving onsite are screened prior admission to our treatment facility.  Clients who may present with symptoms of COVID will be given rapid test prior to admission to Sage Health Centre.  If positive, the client will be required to comply with current isolation protocols prior to admission.  During their admission process:
  • Clients agree to hand sanitize when they arrive onsite.
  • Clients can wear a optional mask if preferred.
  • Clients review agency protocols and guidelines.
  • Admission staff is required to wear PPD (mask, and gloves).

Client Health and Wellness Protocol:  While admitted to treatment:

  • Wearing a mask indoors is optional for clients.
  • Clients are under our physician’s care during the duration of their residential treatment program.
  • Clients overall health and wellness is monitored by our support staff and clinical team.
  • Clients who present with potential COVID symptoms will receive a rapid test.
  • Clients who may test positive will adhere to current COVID protocols.

Increased Hand Hygiene Protocol:  Sage Health Centre has always promoted regular hand sanitization by providing hand sanitization stations throughout the facility.  Increased hand hygiene measures include education regarding effective hand hygiene. 

  • Additional hand sanitizing stations were installed in all areas.
  • Signs are placed in all areas of our treatment facility to remind and encourage clients and staff to be proactive in practicing effective hand hygiene.

Food Service Protocol:  Our Red Seal chefs adhere to the highest standards of food safety and meal preparation. 

General Health and Safety Protocol: 

  • Family or friends who drop off clients for admission need to remain in their vehicle.
  • Clients are able to maintain daily contact with their family and friends via their cell phone, Facetime, email, or Zoom.
  • The staff at Sage Health Centre is committed to maintain best practice measures while in the community and while working onsite at our treatment facility. 
  • Staff will adhere to proper hand hygiene according to WorkSafe guidelines.
  • Staff is diligent in regularly cleaning and disinfecting high-touch surfaces. 
  • Staff who may experience COVID symptoms or may have been exposed to someone who tested positive for COVID will receive a rapid test.
  • Staff who may test positive for COVID will adhere to current isolation protocols.
Frequently Asked Questions:  
How can I determine if myself, a friend, or family member has an alcohol or drug addiction?

Substance addiction to alcohol or other drugs is a result of using substances as an unhealthy coping mechanism due to physical, emotional, mental pain. The following questions will assist you in determining if you, or a friend or family member may have developed a substance dependency to alcohol and/or drugs.

  • Has anyone ever suggested you quit or cut back on your drug/alcohol use?
  • Has drinking or using affected your reputation?
  • Have you made promises to control your drinking or using and then broken them?
  • Have you ever switched to different drinks or drugs or changed your using pattern in an effort to control or reduce your consumption?
  • Have you ever gotten into financial, legal, or marital difficulties due to using or drinking?
  • Have you ever lost time from work because of using or drinking?
  • Have you ever sneaked or hidden your use?
  • On occasion, do you feel uncomfortable if alcohol or your drug is not available?
  • Do you continue drinking or using when friends or family suggest you have had enough?
  • Have you ever felt guilty or ashamed about your drinking or using or about what you did while under the influence?
  • Do you use or drink alone?
  • Do you use or drink more than usual when under pressure, angry, or depressed?
  • Are you able to drink or use more now without feeling it, compared to when you first started using?
  • Have you lost interest in other activities or noticed a decrease in your ambition as a result of your drinking or using?
  • Have you had the shakes or tremors following heavy drinking or using or not using for a period of time?
  • Do you want to drink or use at a particular time each day?
  • Is drinking or using jeopardizing your job?

If you answer “yes” to three or more of the above questions we encourage you to closely evaluate your substance use.  We are available for a confidential, no obligation telephone consultation.   

How do I get referred to Sage Health Centre?

Self referrals are welcome to contact us directly; referrals are also co-ordinated by family members, counsellors, employee assistance programs, extended medical programs or physicians.

Do I have to go to Detox first before being eligible for treatment?

Clients are required to abstain from mood altering substances for a minimum of 5 days prior to entering treatment. Medical detox ensures physical safety during an acute withdrawal phase; detox requirements depend on the substance use history including: the substances used and the length and frequency of use. Detoxification requirements are determined during the confidential initial telephone screening and can arranged at no additional charge.

Do I need to have a medical exam and/or a Tuberculosis test done prior to entering treatment?

No. A medical exam and TB test will be performed by our physician upon admission into our program.

How long is the treatment program?

Sage Health Centre offers 28 to 84 days of an abstinence-based residential treatment program depending on client need.  Our minimum commitment is 28 days; your treatment plan is assessed can be extended while in treatment. 

How much does treatment cost?

Sage Health Centre is a private agency, that offers self-referred clients and EFAP referral agencies an exceptional value for an exceptional program. Click here to view our fee structure.

What are the accommodations like?

Our home-style facility offers gender specific resident houses; our clients are assigned a private bedroom  and bathroom or semiprivate room and shared bathroom depending on treatment fees.   Each resident house has it own living room and TV viewing area.

Is food included in the cost of treatment?

Yes, clients are served breakfast, lunch and dinner; our Red Seal chefs take pride in providing our clients with a balance diet of tasty nutritious meals.

Is smoking allowed at Sage Health Centre?

Yes, smoking is allowed while in treatment. Although this facility does not enforce smoking cessation, options such as Champix, nicotine patches and/or nicotine gum are available upon request. Clients are educated regarding the addiction cycle and are encouraged to discontinue smoking within the first six months of recovery.

Where is Sage Health Center located?

Sage Health Center is located on secluded private property in the heart of Kamloops, BC. Our home style facilities offer semi-private and private rooms is located at:

101 Columbia Street,
Kamloops, BC V2C 2S7

How do I get further information about Sage Health Centre?

For further information about Sage Health Centre, please

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